For Patients Billing & Insurance
For all payment-related questions or concerns, please call our business office at 763-587-7035.
Our fax line is 763-587-7015.
Our address is 5354 Edgewood Drive, Mounds View, MN 55112.
Online Bill Pay
Oakdale ObGyn accepts payments online. Use your credit card from the privacy of your own home to pay your balance due, avoid finance charges, and save money on stamps by paying your bill online.
There are many types of insurance health plans, each with rules and regulations specific to the plan. As your healthcare provider, Oakdale ObGyn must follow those regulations in how we report services provided to you. With the great complexity of health care insurance coverage, we rely on you to be aware of your health insurance coverage and policy.
We file claims to all insurance companies. However, if Oakdale ObGyn is not contracted with that insurance, you are responsible for any unpaid balance that is considered out of network.
Some of the insurance companies and payers with whom we are contracted include:
- Araz/America’s PPO
- Blue Cross Blue Shield
- Medical Assistance
- Select Care / UnitedHealthcare
- TRICARE West UHC Military/Veterans
Co-payments and Deductibles
Co-pays and deductibles are always determined by your insurance plan.
Many insurance plans may not pay for procedures or visits that are recommended or ordered by your healthcare provider. On occasion, a provider may recommend treatment by another provider outside of our clinic. If your health insurance plan requires a referral, please be aware that, since our clinic is not considered a primary care clinic, but a specialty clinic, we are unable to provide a medical referral. Only your primary care clinic can provide medical referrals. Please be sure that you are familiar with what your insurance plan does and does not cover and when referrals are required. If referrals are required, always secure your referral prior to scheduling specialty procedures. This will prevent any unexpected delays in payment or denial of services.
Coding for Services
All healthcare providers bill services using billing codes. These codes tell the insurance company what was done and why. Routine and preventive services cause confusion for many patients. It is not uncommon for patients in the course of a visit to receive both treatment for a problem and a preventive service. When this occurs, we are required to charge for both services.
The majority of our lab services are processed and billed by a reference lab. The reference labs used are not owned by Oakdale ObGyn. Therefore, for all lab tests sent to our reference lab, and for all pathology/cytology tests, you will receive a separate bill for lab services from the reference lab.
Missed Appointment Charge
If you are unable to keep your scheduled appointment, please call to inform us prior to the visit at 763-587-7000. We request notification as soon as you know that you will not be able to keep the appointment so that we can open that reserved time for other patients in need.